MAPS
1004 Western Avenue, Albany, NY 12203
279 Delaware Avenue, Delmar, NY 12054
15 Century Hill Drive, Latham, NY 12110
MISSION STATEMENT
We are unconditionally committed to excellence in everything we do.
We will provide the best quality orthodontic care in a supportive, caring atmosphere serving each individual patient’s needs.
We are committed to operating as a team providing a healthy, supportive, challenging and rewarding atmosphere for all our patients and team members.
We are dedicated to being progressive, using state-of-the-art technology, equipment and treatment techniques.
Our name must represent quality and respect to our patients, our community, our profession and ourselves.
We are committed to our patients and ourselves to learn, grow and expand to become all that we can be.
We will respond to patient needs by caring for people as they have never been cared for before.
OFFICE HOURS
Monday – Friday: 8 a.m. – 5 p.m.
Lunch: 1 p.m. – 2 p.m.
We are always excited about meeting new patients during their first visit to our office. Your initial appointment will consist of a thorough examination and a discussion of potential treatment options. This important one and a half hour visit will give us insight into your orthodontic needs. We know your time is valuable, so to expedite treatment, we reserve time following the exam for diagnostic records. The records include X-rays, photos and impressions for study models and are necessary for developing the appropriate treatment plan.
During the initial examination for each patient, we will address the following questions that cover the basics of orthodontic treatment. We encourage you to ask questions as well.
- Is there a condition that orthodontics can address?
- Is treatment needed now, or should treatment be delayed until appropriate growth, tooth eruption, or other factors have occurred?
- What treatment procedures will be used to correct the problem?
- Do any permanent teeth need to be removed?
- How long will treatment take?
- How much will it cost?
- What are my payment options?
While we can often answer these general questions about treatment during the initial examination, we will address specific areas after careful analysis of the diagnostic records. We feel it is important to analyze each patient's specific needs, because in-depth planning leads to superior results and higher patient satisfaction.
We will then schedule a consultation visit to discuss treatment options, time frames and financial arrangements. We insist that our patients leave the office with a clear understanding of their specific needs, what the treatment will consist of and how long it will take. Also, we will answer any additional questions.
Please assist us by providing the following information at the time of your first visit:
- Any panoramic X-ray taken within the past six months.
- If you have orthodontic insurance, bring your insurance card and a claim form (filled out and signed). along with the Insurance Verification sheet you will receive in your New Patient packet, to your first visit. The information you provide us will help determine a payment plan.
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